Comments on: Whirlpool Refrigerator

By: M S RAWAT

M S RAWAT — Mon, 13 Apr 2009 02:32:36 +0000

We purchased a refrigirator 280 liter master mind from NEXT vide their invoice no.586 dated 25/11/07. After 2 month we had started giving our complants (water tray always flow, it doesn’t get dry) your executive visited three or four times but problem is still the same.
So you please look in to the matter at your end and sort out the problem.
I am waiting your favourable action.

Thanks & Regards

M S Rawat

By: dogstail

dogstail — Wed, 13 Aug 2008 04:11:11 +0000

@ Navneet Syal

Good these guys deserve a kick on their cozy behinds.

By: Navneet Syal

Navneet Syal — Tue, 12 Aug 2008 07:46:46 +0000

I bought a 41 Deluxe Refrigerator on July 31, 2008. It has been 12 days now and the damn thing does not work. The engineers have been visiting every other day. They are just bullshitters and have not been able to diagnose the problem in 12 days. They sold me a Rs. 2200 stabilizer -which was not required per the dealer. The customer service sucks and the dealer does not have the balls to come on the phone nor wants to replace the refrigerator. 28000 Rupees have gone down the drain. Moral of the story – “NEVER EVER BUY A WHIRLPOOL PRODUCT”. Now I am working on a blog against Whirlpool.
Navneet Syal
011-47085910

By: Ajit

Ajit — Thu, 15 Nov 2007 12:33:14 +0000

Dear Mr. Vekatesh,
Thanks for your “Quick” response. As head of customer care you are atleast expected to read the column fully. The complaint has since been rectified by your able service franchisee. Nevertheless thanks agian.

By: Venkatesh

Venkatesh — Thu, 15 Nov 2007 06:50:32 +0000

Dear Customer,

Could you please let me know your name and telephone number so that we can arrange to address your complaint asap. Thanks!

Regards,

Venkatesh
Head-Consumer Care